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		<title>The Fan Experience Experience</title>
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		<description>This podcast looks at the fan experience, both from a touchpoint perspective for each step of the supporter journey and by discussing wider themes with key people in football and the wider sporting world.</description>
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		<language>en-GB</language>
		<copyright>© 2020 The Fan Experience Company</copyright>
		<itunes:subtitle></itunes:subtitle>
		<itunes:author>The Fan Experience Company</itunes:author>
		<itunes:type>episodic</itunes:type>
		<itunes:summary>This podcast looks at the fan experience, both from a touchpoint perspective for each step of the supporter journey and by discussing wider themes with key people in football and the wider sporting world.</itunes:summary>
		<itunes:owner>
			<itunes:name>The Fan Experience Company</itunes:name>
			<itunes:email>darren@fanexperienceco.com</itunes:email>
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			<itunes:category text="Soccer"></itunes:category>
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									<itunes:category text="Sports News"></itunes:category>
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		<googleplay:author><![CDATA[The Fan Experience Company]]></googleplay:author>
			<googleplay:email>darren@fanexperienceco.com</googleplay:email>			<googleplay:description>This podcast looks at the fan experience, both from a touchpoint perspective for each step of the supporter journey and by discussing wider themes with key people in football and the wider sporting world.</googleplay:description>
			<googleplay:explicit>No</googleplay:explicit>
			<podcast:locked owner="darren@fanexperienceco.com">yes</podcast:locked>
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<item>
	<title>Episode 10: Special Guest &#8211; Jeff Hutton, Bromley FC</title>
	<link>https://e8x.302.myftpupload.com/podcast/episode-10-special-guest-jeff-hutton-bromley-fc/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=episode-10-special-guest-jeff-hutton-bromley-fc&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=episode-10-special-guest-jeff-hutton-bromley-fc</link>
	<pubDate>Wed, 03 Mar 2021 14:57:58 +0000</pubDate>
	<dc:creator><![CDATA[The Fan Experience Company]]></dc:creator>
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	<description><![CDATA[The tenth and final episode of Season Two sees Mark and Darren joined by Jeff Hutton, Chief Executive at Bromley FC who describes the way the club got their fan engagement in early during the pandemic and gives them his thoughts on what fans might be doing and thinking as a return to stadiums draws nearer. ]]></description>
	<itunes:subtitle><![CDATA[The tenth and final episode of Season Two sees Mark and Darren joined by Jeff Hutton, Chief Executive at Bromley FC who describes the way the club got their fan engagement in early during the pandemic and gives them his thoughts on what fans might be doi]]></itunes:subtitle>
	<content:encoded><![CDATA[The tenth and final episode of Season Two sees Mark and Darren joined by Jeff Hutton, Chief Executive at Bromley FC who describes the way the club got their fan engagement in early during the pandemic and gives them his thoughts on what fans might be doing and thinking as a return to stadiums draws nearer. ]]></content:encoded>
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	<itunes:summary><![CDATA[The tenth and final episode of Season Two sees Mark and Darren joined by Jeff Hutton, Chief Executive at Bromley FC who describes the way the club got their fan engagement in early during the pandemic and gives them his thoughts on what fans might be doing and thinking as a return to stadiums draws nearer.]]></itunes:summary>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>30:09</itunes:duration>
	<itunes:author><![CDATA[The Fan Experience Company]]></itunes:author>	<googleplay:description><![CDATA[The tenth and final episode of Season Two sees Mark and Darren joined by Jeff Hutton, Chief Executive at Bromley FC who describes the way the club got their fan engagement in early during the pandemic and gives them his thoughts on what fans might be doing and thinking as a return to stadiums draws nearer.]]></googleplay:description>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
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<item>
	<title>Episode 9: Special Guest &#8211; Polly Pancroft, Brighton &#038; Hove Albion</title>
	<link>https://e8x.302.myftpupload.com/podcast/episode-9-special-guest-polly-pancroft-brighton-hove-albion/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=episode-9-special-guest-polly-pancroft-brighton-hove-albion&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=episode-9-special-guest-polly-pancroft-brighton-hove-albion</link>
	<pubDate>Thu, 18 Feb 2021 08:46:47 +0000</pubDate>
	<dc:creator><![CDATA[The Fan Experience Company]]></dc:creator>
	<guid isPermaLink="false">https://e8x.302.myftpupload.com/?post_type=podcast&#038;p=5674</guid>
	<description><![CDATA[Brighton & Hove Albion General Manager, Polly Bancroft, joins Mark and Darren on the latest episode to discuss the impact of Covid on the women's game. After working previously at both the FA and UEFA, where she was a specialist in UEFA’s Business Development Unit, Polly is now overseeing the development of Brighton's women team as they aim to establish themselves in the WSL. ]]></description>
	<itunes:subtitle><![CDATA[Brighton & Hove Albion General Manager, Polly Bancroft, joins Mark and Darren on the latest episode to discuss the impact of Covid on the womens game. After working previously at both the FA and UEFA, where she was a specialist in UEFA’s Business Develop]]></itunes:subtitle>
	<content:encoded><![CDATA[Brighton & Hove Albion General Manager, Polly Bancroft, joins Mark and Darren on the latest episode to discuss the impact of Covid on the women's game. After working previously at both the FA and UEFA, where she was a specialist in UEFA’s Business Development Unit, Polly is now overseeing the development of Brighton's women team as they aim to establish themselves in the WSL. ]]></content:encoded>
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	<itunes:summary><![CDATA[Brighton & Hove Albion General Manager, Polly Bancroft, joins Mark and Darren on the latest episode to discuss the impact of Covid on the women's game. After working previously at both the FA and UEFA, where she was a specialist in UEFA’s Business Development Unit, Polly is now overseeing the development of Brighton's women team as they aim to establish themselves in the WSL.]]></itunes:summary>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>29:51</itunes:duration>
	<itunes:author><![CDATA[The Fan Experience Company]]></itunes:author>	<googleplay:description><![CDATA[Brighton & Hove Albion General Manager, Polly Bancroft, joins Mark and Darren on the latest episode to discuss the impact of Covid on the women's game. After working previously at both the FA and UEFA, where she was a specialist in UEFA’s Business Development Unit, Polly is now overseeing the development of Brighton's women team as they aim to establish themselves in the WSL.]]></googleplay:description>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
</item>

<item>
	<title>Episode 8: Special Guest &#8211; Kevin Rye, Fan Insights</title>
	<link>https://e8x.302.myftpupload.com/podcast/episode-7-special-guest-kevin-rye-fan-insights/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=episode-7-special-guest-kevin-rye-fan-insights&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=episode-7-special-guest-kevin-rye-fan-insights</link>
	<pubDate>Thu, 11 Feb 2021 14:14:54 +0000</pubDate>
	<dc:creator><![CDATA[The Fan Experience Company]]></dc:creator>
	<guid isPermaLink="false">https://e8x.302.myftpupload.com/?post_type=podcast&#038;p=5606</guid>
	<description><![CDATA[Mark and Darren welcome their latest special guest, Kevin Rye, to season two of the podcast series. Kevin was a part of the story of Wimbledon, a fan who turned activist working to save and then reform the club in 2001/2002 as AFC Wimbledon. He spent eleven-years at Supporters Direct and has been a Fan Engagement consultant since 2015, setting up Fan Insights in 2018, so he's perfectly placed to discuss how important fans are and will be in the post-Covid era of the game. ]]></description>
	<itunes:subtitle><![CDATA[Mark and Darren welcome their latest special guest, Kevin Rye, to season two of the podcast series. Kevin was a part of the story of Wimbledon, a fan who turned activist working to save and then reform the club in 2001/2002 as AFC Wimbledon. He spent ele]]></itunes:subtitle>
	<content:encoded><![CDATA[Mark and Darren welcome their latest special guest, Kevin Rye, to season two of the podcast series. Kevin was a part of the story of Wimbledon, a fan who turned activist working to save and then reform the club in 2001/2002 as AFC Wimbledon. He spent eleven-years at Supporters Direct and has been a Fan Engagement consultant since 2015, setting up Fan Insights in 2018, so he's perfectly placed to discuss how important fans are and will be in the post-Covid era of the game. ]]></content:encoded>
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	<itunes:summary><![CDATA[Mark and Darren welcome their latest special guest, Kevin Rye, to season two of the podcast series. Kevin was a part of the story of Wimbledon, a fan who turned activist working to save and then reform the club in 2001/2002 as AFC Wimbledon. He spent eleven-years at Supporters Direct and has been a Fan Engagement consultant since 2015, setting up Fan Insights in 2018, so he's perfectly placed to discuss how important fans are and will be in the post-Covid era of the game.]]></itunes:summary>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>29:36</itunes:duration>
	<itunes:author><![CDATA[The Fan Experience Company]]></itunes:author>	<googleplay:description><![CDATA[Mark and Darren welcome their latest special guest, Kevin Rye, to season two of the podcast series. Kevin was a part of the story of Wimbledon, a fan who turned activist working to save and then reform the club in 2001/2002 as AFC Wimbledon. He spent eleven-years at Supporters Direct and has been a Fan Engagement consultant since 2015, setting up Fan Insights in 2018, so he's perfectly placed to discuss how important fans are and will be in the post-Covid era of the game.]]></googleplay:description>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
</item>

<item>
	<title>Episode 7: Special Guest &#8211; Dr Geoff Pearson, Manchester University</title>
	<link>https://e8x.302.myftpupload.com/podcast/episode-7-special-guest-geoff-pearson/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=episode-7-special-guest-geoff-pearson&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=episode-7-special-guest-geoff-pearson</link>
	<pubDate>Fri, 05 Feb 2021 08:43:02 +0000</pubDate>
	<dc:creator><![CDATA[The Fan Experience Company]]></dc:creator>
	<guid isPermaLink="false">https://e8x.302.myftpupload.com/?post_type=podcast&#038;p=5514</guid>
	<description><![CDATA[Mark and Darren are joined by Geoff Pearson on the latest episode of the Fan Experience Experience (Season Two). Geoff is Senior Lecturer in Criminal Law at Manchester University, having been previously employed at the Football Research Unit (FRU) at the University of Liverpool, where he taught Football and Law on their MBA (Football Industries) programme (FiMBA). Geoff's research interests lie in empirical approaches to law, focusing on policing, crowd behaviour, human rights, and sport. He mostly utilises ethnographic methods to investigate the effectiveness of legislation, case law, and policing strategies and tactics and has published extensively in these areas. Listen now to this fascinating and very unique insight into fan behaviour, and how this might change post-Covid.]]></description>
	<itunes:subtitle><![CDATA[Mark and Darren are joined by Geoff Pearson on the latest episode of the Fan Experience Experience (Season Two). Geoff is Senior Lecturer in Criminal Law at Manchester University, having been previously employed at the Football Research Unit (FRU) at the]]></itunes:subtitle>
	<content:encoded><![CDATA[Mark and Darren are joined by Geoff Pearson on the latest episode of the Fan Experience Experience (Season Two). Geoff is Senior Lecturer in Criminal Law at Manchester University, having been previously employed at the Football Research Unit (FRU) at the University of Liverpool, where he taught Football and Law on their MBA (Football Industries) programme (FiMBA). Geoff's research interests lie in empirical approaches to law, focusing on policing, crowd behaviour, human rights, and sport. He mostly utilises ethnographic methods to investigate the effectiveness of legislation, case law, and policing strategies and tactics and has published extensively in these areas. Listen now to this fascinating and very unique insight into fan behaviour, and how this might change post-Covid.]]></content:encoded>
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	<itunes:summary><![CDATA[Mark and Darren are joined by Geoff Pearson on the latest episode of the Fan Experience Experience (Season Two). Geoff is Senior Lecturer in Criminal Law at Manchester University, having been previously employed at the Football Research Unit (FRU) at the University of Liverpool, where he taught Football and Law on their MBA (Football Industries) programme (FiMBA). Geoff's research interests lie in empirical approaches to law, focusing on policing, crowd behaviour, human rights, and sport. He mostly utilises ethnographic methods to investigate the effectiveness of legislation, case law, and policing strategies and tactics and has published extensively in these areas. Listen now to this fascinating and very unique insight into fan behaviour, and how this might change post-Covid.]]></itunes:summary>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>29:36</itunes:duration>
	<itunes:author><![CDATA[The Fan Experience Company]]></itunes:author>	<googleplay:description><![CDATA[Mark and Darren are joined by Geoff Pearson on the latest episode of the Fan Experience Experience (Season Two). Geoff is Senior Lecturer in Criminal Law at Manchester University, having been previously employed at the Football Research Unit (FRU) at the University of Liverpool, where he taught Football and Law on their MBA (Football Industries) programme (FiMBA). Geoff's research interests lie in empirical approaches to law, focusing on policing, crowd behaviour, human rights, and sport. He mostly utilises ethnographic methods to investigate the effectiveness of legislation, case law, and policing strategies and tactics and has published extensively in these areas. Listen now to this fascinating and very unique insight into fan behaviour, and how this might change post-Covid.]]></googleplay:description>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
</item>

<item>
	<title>Episode 6: Special Guest &#8211; Stefan Gamble, CEO, Walsall FC</title>
	<link>https://e8x.302.myftpupload.com/podcast/episode-6-special-guest-stefan-gamble-ceo-walsall-fc/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=episode-6-special-guest-stefan-gamble-ceo-walsall-fc&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=episode-6-special-guest-stefan-gamble-ceo-walsall-fc</link>
	<pubDate>Thu, 28 Jan 2021 11:51:22 +0000</pubDate>
	<dc:creator><![CDATA[The Fan Experience Company]]></dc:creator>
	<guid isPermaLink="false">https://e8x.302.myftpupload.com/?post_type=podcast&#038;p=5314</guid>
	<description><![CDATA[As a special treat for Darren, he and Mark are joined by Walsall FC DEO, Stefan Gamble, in the latest episode of Season Two of the podcast series. Stefan describes the difficulties of running a club during a pandemic, what he thinks the differences will be when fans come back into stadiums and Darren resists making him promise promotion to League One. ]]></description>
	<itunes:subtitle><![CDATA[As a special treat for Darren, he and Mark are joined by Walsall FC DEO, Stefan Gamble, in the latest episode of Season Two of the podcast series. Stefan describes the difficulties of running a club during a pandemic, what he thinks the differences will ]]></itunes:subtitle>
	<content:encoded><![CDATA[As a special treat for Darren, he and Mark are joined by Walsall FC DEO, Stefan Gamble, in the latest episode of Season Two of the podcast series. Stefan describes the difficulties of running a club during a pandemic, what he thinks the differences will be when fans come back into stadiums and Darren resists making him promise promotion to League One. ]]></content:encoded>
	<enclosure url="https://e8x.302.myftpupload.com/wp-content/uploads/2021/01/Podcast-Twenty-One-Stefan-Gamble-14122020-14.46.m4a" length="41927439" type="audio/mpeg"></enclosure>
	<itunes:summary><![CDATA[As a special treat for Darren, he and Mark are joined by Walsall FC DEO, Stefan Gamble, in the latest episode of Season Two of the podcast series. Stefan describes the difficulties of running a club during a pandemic, what he thinks the differences will be when fans come back into stadiums and Darren resists making him promise promotion to League One.]]></itunes:summary>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>28:52</itunes:duration>
	<itunes:author><![CDATA[The Fan Experience Company]]></itunes:author>	<googleplay:description><![CDATA[As a special treat for Darren, he and Mark are joined by Walsall FC DEO, Stefan Gamble, in the latest episode of Season Two of the podcast series. Stefan describes the difficulties of running a club during a pandemic, what he thinks the differences will be when fans come back into stadiums and Darren resists making him promise promotion to League One.]]></googleplay:description>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
</item>

<item>
	<title>Episode 5: Special Guest &#8211; Neil Doncaster, CEO, SPFL</title>
	<link>https://e8x.302.myftpupload.com/podcast/episode-5-special-guest-neil-doncaster-ceo-spfl/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=episode-5-special-guest-neil-doncaster-ceo-spfl&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=episode-5-special-guest-neil-doncaster-ceo-spfl</link>
	<pubDate>Thu, 21 Jan 2021 11:04:50 +0000</pubDate>
	<dc:creator><![CDATA[The Fan Experience Company]]></dc:creator>
	<guid isPermaLink="false">https://e8x.302.myftpupload.com/?post_type=podcast&#038;p=5181</guid>
	<description><![CDATA[Mark and Darren welcome the SPFL's CEO, Neil Doncaster, as their special guest in the latest episode of Season 2. Neil worked in the Premier League with Norwich City prior to taking the top job at the SPFL, where there has been plenty to get his teeth into before and during the coronavirus pandemic. ]]></description>
	<itunes:subtitle><![CDATA[Mark and Darren welcome the SPFLs CEO, Neil Doncaster, as their special guest in the latest episode of Season 2. Neil worked in the Premier League with Norwich City prior to taking the top job at the SPFL, where there has been plenty to get his teeth int]]></itunes:subtitle>
	<content:encoded><![CDATA[Mark and Darren welcome the SPFL's CEO, Neil Doncaster, as their special guest in the latest episode of Season 2. Neil worked in the Premier League with Norwich City prior to taking the top job at the SPFL, where there has been plenty to get his teeth into before and during the coronavirus pandemic. ]]></content:encoded>
	<enclosure url="https://e8x.302.myftpupload.com/wp-content/uploads/2021/01/Podcast-Twenty-Neil-Doncaster-14122020-13.21.m4a" length="45264069" type="audio/mpeg"></enclosure>
	<itunes:summary><![CDATA[Mark and Darren welcome the SPFL's CEO, Neil Doncaster, as their special guest in the latest episode of Season 2. Neil worked in the Premier League with Norwich City prior to taking the top job at the SPFL, where there has been plenty to get his teeth into before and during the coronavirus pandemic.]]></itunes:summary>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>31:10</itunes:duration>
	<itunes:author><![CDATA[The Fan Experience Company]]></itunes:author>	<googleplay:description><![CDATA[Mark and Darren welcome the SPFL's CEO, Neil Doncaster, as their special guest in the latest episode of Season 2. Neil worked in the Premier League with Norwich City prior to taking the top job at the SPFL, where there has been plenty to get his teeth into before and during the coronavirus pandemic.]]></googleplay:description>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
</item>

<item>
	<title>Episode 4: Special Guest &#8211; Sean Jarvis (CEO, Leicestershire County Cricket Club)</title>
	<link>https://e8x.302.myftpupload.com/podcast/episode-4-special-guest-sean-jarvis-ceo-leicestershire-county-cricket-club/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=episode-4-special-guest-sean-jarvis-ceo-leicestershire-county-cricket-club&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=episode-4-special-guest-sean-jarvis-ceo-leicestershire-county-cricket-club</link>
	<pubDate>Thu, 14 Jan 2021 12:01:22 +0000</pubDate>
	<dc:creator><![CDATA[The Fan Experience Company]]></dc:creator>
	<guid isPermaLink="false">https://e8x.302.myftpupload.com/?post_type=podcast&#038;p=5056</guid>
	<description><![CDATA[In 2021, The Fan Experience Company will be an official partner of Leicestershire County Cricket Club and to celebrate, their CEO, Sean Jarvis, joined Mark and Darren to discuss the fan experience differences between cricket and football (Sean was previously CEO of Huddersfield Town FC), what he thinks will happen when fans are allowed back into sports stadiums and his ambitious plans for LCCC in the coming months.]]></description>
	<itunes:subtitle><![CDATA[In 2021, The Fan Experience Company will be an official partner of Leicestershire County Cricket Club and to celebrate, their CEO, Sean Jarvis, joined Mark and Darren to discuss the fan experience differences between cricket and football (Sean was previo]]></itunes:subtitle>
	<content:encoded><![CDATA[In 2021, The Fan Experience Company will be an official partner of Leicestershire County Cricket Club and to celebrate, their CEO, Sean Jarvis, joined Mark and Darren to discuss the fan experience differences between cricket and football (Sean was previously CEO of Huddersfield Town FC), what he thinks will happen when fans are allowed back into sports stadiums and his ambitious plans for LCCC in the coming months.]]></content:encoded>
	<enclosure url="https://e8x.302.myftpupload.com/wp-content/uploads/2021/01/Podcast-Nineteen-Sean-Jarvis-14122020-11.32.m4a" length="39974548" type="audio/mpeg"></enclosure>
	<itunes:summary><![CDATA[In 2021, The Fan Experience Company will be an official partner of Leicestershire County Cricket Club and to celebrate, their CEO, Sean Jarvis, joined Mark and Darren to discuss the fan experience differences between cricket and football (Sean was previously CEO of Huddersfield Town FC), what he thinks will happen when fans are allowed back into sports stadiums and his ambitious plans for LCCC in the coming months.]]></itunes:summary>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>27:31</itunes:duration>
	<itunes:author><![CDATA[The Fan Experience Company]]></itunes:author>	<googleplay:description><![CDATA[In 2021, The Fan Experience Company will be an official partner of Leicestershire County Cricket Club and to celebrate, their CEO, Sean Jarvis, joined Mark and Darren to discuss the fan experience differences between cricket and football (Sean was previously CEO of Huddersfield Town FC), what he thinks will happen when fans are allowed back into sports stadiums and his ambitious plans for LCCC in the coming months.]]></googleplay:description>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
</item>

<item>
	<title>Episode 3: Special Guests &#8211; Veiko Soo, Estonian FA &#038; Natalia Donets, Moldovian FA</title>
	<link>https://e8x.302.myftpupload.com/podcast/episode-3-special-guests-veiko-soo-estonian-fa-natalia-donet-moldovian-fa/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=episode-3-special-guests-veiko-soo-estonian-fa-natalia-donet-moldovian-fa&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=episode-3-special-guests-veiko-soo-estonian-fa-natalia-donet-moldovian-fa</link>
	<pubDate>Thu, 07 Jan 2021 11:08:35 +0000</pubDate>
	<dc:creator><![CDATA[The Fan Experience Company]]></dc:creator>
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	<description><![CDATA[In the latest episode of Season Two, Mark and Darren go east to talk to special guests, Veiko Soo and Natalia Donets, from the Estonian and Moldovian FA's respectively. Charged with increasing attendances and creating a fan experience, it is difficult enough for any country, but with the challenges of the last 12 months to encounter, their stories are a fascinating insight into the way countries that are really building their fan engagement models from the ground up go about it. ]]></description>
	<itunes:subtitle><![CDATA[In the latest episode of Season Two, Mark and Darren go east to talk to special guests, Veiko Soo and Natalia Donets, from the Estonian and Moldovian FAs respectively. Charged with increasing attendances and creating a fan experience, it is difficult eno]]></itunes:subtitle>
	<content:encoded><![CDATA[In the latest episode of Season Two, Mark and Darren go east to talk to special guests, Veiko Soo and Natalia Donets, from the Estonian and Moldovian FA's respectively. Charged with increasing attendances and creating a fan experience, it is difficult enough for any country, but with the challenges of the last 12 months to encounter, their stories are a fascinating insight into the way countries that are really building their fan engagement models from the ground up go about it. ]]></content:encoded>
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	<itunes:summary><![CDATA[In the latest episode of Season Two, Mark and Darren go east to talk to special guests, Veiko Soo and Natalia Donets, from the Estonian and Moldovian FA's respectively. Charged with increasing attendances and creating a fan experience, it is difficult enough for any country, but with the challenges of the last 12 months to encounter, their stories are a fascinating insight into the way countries that are really building their fan engagement models from the ground up go about it.]]></itunes:summary>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>30:12</itunes:duration>
	<itunes:author><![CDATA[The Fan Experience Company]]></itunes:author>	<googleplay:description><![CDATA[In the latest episode of Season Two, Mark and Darren go east to talk to special guests, Veiko Soo and Natalia Donets, from the Estonian and Moldovian FA's respectively. Charged with increasing attendances and creating a fan experience, it is difficult enough for any country, but with the challenges of the last 12 months to encounter, their stories are a fascinating insight into the way countries that are really building their fan engagement models from the ground up go about it.]]></googleplay:description>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
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	<title>Episode 2: Special Guest &#8211; Owen West</title>
	<link>https://e8x.302.myftpupload.com/podcast/episode-2-special-guest-owen-west/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=episode-2-special-guest-owen-west&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=episode-2-special-guest-owen-west</link>
	<pubDate>Thu, 17 Dec 2020 14:55:28 +0000</pubDate>
	<dc:creator><![CDATA[The Fan Experience Company]]></dc:creator>
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	<description><![CDATA[Former Chief Superintendent, Owen West joins Darren and Mark on the latest episode of the second series to discuss policing, crowd behaviour and his thoughts on how this might change in the post-Covid era.]]></description>
	<itunes:subtitle><![CDATA[Former Chief Superintendent, Owen West joins Darren and Mark on the latest episode of the second series to discuss policing, crowd behaviour and his thoughts on how this might change in the post-Covid era.]]></itunes:subtitle>
	<itunes:episodeType>full</itunes:episodeType>
	<content:encoded><![CDATA[Former Chief Superintendent, Owen West joins Darren and Mark on the latest episode of the second series to discuss policing, crowd behaviour and his thoughts on how this might change in the post-Covid era.]]></content:encoded>
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	<itunes:summary><![CDATA[Former Chief Superintendent, Owen West joins Darren and Mark on the latest episode of the second series to discuss policing, crowd behaviour and his thoughts on how this might change in the post-Covid era.]]></itunes:summary>
	<itunes:explicit>false</itunes:explicit>
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	<itunes:duration>30:06</itunes:duration>
	<itunes:author><![CDATA[The Fan Experience Company]]></itunes:author>	<googleplay:description><![CDATA[Former Chief Superintendent, Owen West joins Darren and Mark on the latest episode of the second series to discuss policing, crowd behaviour and his thoughts on how this might change in the post-Covid era.]]></googleplay:description>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
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	<title>Episode 1: Special Guest &#8211; Cameron Hughes</title>
	<link>https://e8x.302.myftpupload.com/podcast/episode-1-cameron-hughes/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=episode-1-cameron-hughes&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=episode-1-cameron-hughes</link>
	<pubDate>Thu, 10 Dec 2020 15:02:04 +0000</pubDate>
	<dc:creator><![CDATA[The Fan Experience Company]]></dc:creator>
	<guid isPermaLink="false">https://e8x.302.myftpupload.com/?post_type=podcast&#038;p=4598</guid>
	<description><![CDATA[Canadian Superfan (not to mention The Fan Experience Experience's very own VoiceOver artist) Cameron Hughes, joins Mark and Darren to discuss the world of fan engagement and match day experience, as well as promoting his new book, The King of Cheer.]]></description>
	<itunes:subtitle><![CDATA[Canadian Superfan (not to mention The Fan Experience Experiences very own VoiceOver artist) Cameron Hughes, joins Mark and Darren to discuss the world of fan engagement and match day experience, as well as promoting his new book, The King of Cheer.]]></itunes:subtitle>
	<content:encoded><![CDATA[Canadian Superfan (not to mention The Fan Experience Experience's very own VoiceOver artist) Cameron Hughes, joins Mark and Darren to discuss the world of fan engagement and match day experience, as well as promoting his new book, The King of Cheer.]]></content:encoded>
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	<itunes:summary><![CDATA[Canadian Superfan (not to mention The Fan Experience Experience's very own VoiceOver artist) Cameron Hughes, joins Mark and Darren to discuss the world of fan engagement and match day experience, as well as promoting his new book, The King of Cheer.]]></itunes:summary>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>25:58</itunes:duration>
	<itunes:author><![CDATA[The Fan Experience Company]]></itunes:author>	<googleplay:description><![CDATA[Canadian Superfan (not to mention The Fan Experience Experience's very own VoiceOver artist) Cameron Hughes, joins Mark and Darren to discuss the world of fan engagement and match day experience, as well as promoting his new book, The King of Cheer.]]></googleplay:description>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
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